Shipping & Delivery Policy
Express courier dispatch directly from our authorized fulfillment partner Sri Vidya Enterprises (Shipping from Eluru, Andhra Pradesh - PIN 534001) to over 19,000+ Indian PIN codes.
Same-Day Courier Handover
Orders placed before 2:00 PM IST are packed, thermal-labeled, and handed to the evening courier pickup van on the same day.
Direct Godown Dispatch
Shipped straight from our Eluru logistics godown, avoiding multi-tier middleman delays and ensuring 100% authentic manufacturer stock.
Tamper-Proof Box Packaging
All footwear is shipped in original brand manufacturer boxes inside protective outer polybags with tamper-evident seals.
1. Delivery Zones & Estimated Timelines (TAT)
Actual transit times depend on the road network and distance from our Eluru (AP) fulfillment center. We partner with India’s leading express logistics networks (Xpressbees Express, Shadowfax 360, and Delhivery One) using dynamic least-cost routing to provide the fastest reliable delivery to your pincode:
| Geographic Region | Coverage Areas | Estimated Transit Timeline |
|---|---|---|
| Intra-State (AP & Telangana) | Eluru, Vijayawada, Guntur, Hyderabad, Visakhapatnam, Tirupati, Warangal | 1 to 2 Business Days (24–48 Hours) |
| South Zone | Bengaluru, Chennai, Kochi, Coimbatore, Mysuru, Madurai | 2 to 3 Business Days |
| Metros & Rest of India | Mumbai, Delhi NCR, Kolkata, Pune, Ahmedabad, Lucknow, Jaipur | 3 to 5 Business Days |
| Remote & Special Locations | North-East States, Jammu & Kashmir, Andaman & Nicobar, Hill Stations | 5 to 7 Business Days |
2. Transparent Courier Shipping Charges
Trendzilla passes through real courier freight charges with zero hidden markups:
- Intra-State Delivery (AP & Telangana): Real-time carrier freight (typically ₹52–₹69 depending on weight and courier carrier).
- Southern States (KA, TN, KL): Real-time carrier freight (typically ₹77–₹84).
- Rest of India: Real-time carrier freight (typically ₹89–₹109).
- Platform Handling Fee: Nominal ₹9 per consignment covering thermal barcode labeling, computerized GST invoicing, and tamper-evident packaging.
- Prepaid Only: All orders are securely processed via Razorpay (UPI, Cards, NetBanking). Cash on Delivery (COD) is strictly disabled to prevent transit fraud and RTO overheads.
3. Real-Time Tracking & Proof of Delivery (POD)
As soon as our courier partner (Xpressbees, Shadowfax, or Delhivery) scans your package barcode at our Eluru godown, you will receive an automated notification with your Live Tracking Waybill (AWB). You can track your shipment anytime via:
- Your Trendzilla Account orders ledger.
- Direct carrier portal tracking (Xpressbees.com, Shadowfax.in, or Delhivery.com).
- Deliveries are completed with secure OTP verification sent to your registered mobile number at the time of doorstep handover.